Privacy Policy

Last Updated: January 1, 2025

At AlphAstra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website quality evaluation service.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, password when you create an account
Payment Information: Billing details processed securely through third-party payment processors
URLs Submitted: Website URLs you submit for analysis
Communications: Messages you send us through contact forms or support channels

1.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent on the platform
Device Information: Browser type, operating system, IP address
Cookies: Small data files stored on your device (see Cookie Policy)
Analytics Data: Aggregated statistics about service usage

2. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain our website evaluation service
Process your analysis requests and deliver results
Manage your account and subscriptions
Send service updates, security alerts, and support messages
Improve our AI algorithms and service quality
Detect and prevent fraud or abuse
Comply with legal obligations
Send marketing communications (with your consent)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who help us operate our service (hosting, analytics, payment processing)
AI Processing: Anonymized data may be used to improve our machine learning models
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure data centers with physical security measures

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Data: Until you delete your account, plus 30 days
Analysis History: Retained according to your subscription plan
Payment Records: Retained for tax and accounting purposes (typically 7 years)
Anonymized Data: May be retained indefinitely for research and improvement

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a machine-readable format
Objection: Object to certain processing activities
Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at contact@alphastra.org

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@alphastra.org
Address: 201 Boulevard Brune, 75014 Paris - France
Data Protection Officer: contact@alphastra.org